Hvis du forsøger at sende en e-mail, og derefter modtager feedback med emnet: Mail delivery failed: returning message to sender , betyder det, at e-mailen ikke er blevet leveret.
Denne e-mail indeholder mange tekniske informationer, men hvis du ved, hvad du skal kigge efter, angives som regel årsagen til, at e-mailen ikke er blevet leveret, gerne i almindelig tekst.
Dette er et eksempel på sådan en e-mail:
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: test@mitnavn.dk SMTP error from remote mail server after RCPT TO: : host mx04.domaeneshop.dk [2a01:5b40:0:2204::1]: 553 5.3.0 ... No such user here ------ This is a copy of the message, including all the headers. ------ Return-path: Received: from [2a01:5b40:0:253::24] (port=64430) by smtp.domeneshop.no with esmtpsa (TLS1.2:DHE_RSA_AES_128_CBC_SHA1:128) (Exim 4.80) (envelope-from ) id 1bRcGB-0006Jf-RM for test@mitnavn.dk; Mon, 25 Jul 2016 11:33:15 +0200 To: test@mitnavn.dk From: Ola Nordmann Subject: test Message-ID: <951d8e49-2582-123a-4b08-76a00c3ee4e3@mitnavn.dk> Date: Mon, 25 Jul 2016 11:33:13 +0200 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.2.0 MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: test@mitnavn.dk SMTP error from remote mail server after RCPT TO: : host mx04.domaeneshop.dk [2a01:5b40:0:2204::1]: 553 5.3.0 ... No such user here ------ This is a copy of the message, including all the headers. ------ Return-path: Received: from [2a01:5b40:0:253::24] (port=64430) by smtp.domeneshop.no with esmtpsa (TLS1.2:DHE_RSA_AES_128_CBC_SHA1:128) (Exim 4.80) (envelope-from ) id 1bRcGB-0006Jf-RM for test@mitnavn.dk; Mon, 25 Jul 2016 11:33:15 +0200 To: test@mitnavn.dk From: Ola Nordmann Subject: test Message-ID: <951d8e49-2582-123a-4b08-76a00c3ee4e3@mitnavn.dk> Date: Mon, 25 Jul 2016 11:33:13 +0200 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.2.0 MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: test@mitnavn.dk SMTP error from remote mail server after RCPT TO: : host mx04.domaeneshop.dk [2a01:5b40:0:2204::1]: 553 5.3.0 ... No such user here ------ This is a copy of the message, including all the headers. ------ Return-path: Received: from [2a01:5b40:0:253::24] (port=64430) by smtp.domeneshop.no with esmtpsa (TLS1.2:DHE_RSA_AES_128_CBC_SHA1:128) (Exim 4.80) (envelope-from ) id 1bRcGB-0006Jf-RM for test@mitnavn.dk; Mon, 25 Jul 2016 11:33:15 +0200 To: test@mitnavn.dk From: Ola Nordmann Subject: test Message-ID: <951d8e49-2582-123a-4b08-76a00c3ee4e3@mitnavn.dk> Date: Mon, 25 Jul 2016 11:33:13 +0200 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.2.0 MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: test@mitnavn.dk SMTP error from remote mail server after RCPT TO: : host mx04.domaeneshop.dk [2a01:5b40:0:2204::1]: 553 5.3.0 ... No such user here ------ This is a copy of the message, including all the headers. ------ Return-path: Received: from [2a01:5b40:0:253::24] (port=64430) by smtp.domeneshop.no with esmtpsa (TLS1.2:DHE_RSA_AES_128_CBC_SHA1:128) (Exim 4.80) (envelope-from ) id 1bRcGB-0006Jf-RM for test@mitnavn.dk; Mon, 25 Jul 2016 11:33:15 +0200 To: test@mitnavn.dk From: Ola Nordmann Subject: test Message-ID: <951d8e49-2582-123a-4b08-76a00c3ee4e3@mitnavn.dk> Date: Mon, 25 Jul 2016 11:33:13 +0200 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.2.0 MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: test@mitnavn.dk SMTP error from remote mail server after RCPT TO: : host mx04.domaeneshop.dk [2a01:5b40:0:2204::1]: 553 5.3.0 ... No such user here ------ This is a copy of the message, including all the headers. ------ Return-path: Received: from [2a01:5b40:0:253::24] (port=64430) by smtp.domeneshop.no with esmtpsa (TLS1.2:DHE_RSA_AES_128_CBC_SHA1:128) (Exim 4.80) (envelope-from ) id 1bRcGB-0006Jf-RM for test@mitnavn.dk; Mon, 25 Jul 2016 11:33:15 +0200 To: test@mitnavn.dk From: Ola Nordmann Subject: test Message-ID: <951d8e49-2582-123a-4b08-76a00c3ee4e3@mitnavn.dk> Date: Mon, 25 Jul 2016 11:33:13 +0200 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.2.0 MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: test@mitnavn.dk SMTP error from remote mail server after RCPT TO: : host mx04.domaeneshop.dk [2a01:5b40:0:2204::1]: 553 5.3.0 ... No such user here ------ This is a copy of the message, including all the headers. ------ Return-path: Received: from [2a01:5b40:0:253::24] (port=64430) by smtp.domeneshop.no with esmtpsa (TLS1.2:DHE_RSA_AES_128_CBC_SHA1:128) (Exim 4.80) (envelope-from ) id 1bRcGB-0006Jf-RM for test@mitnavn.dk; Mon, 25 Jul 2016 11:33:15 +0200 To: test@mitnavn.dk From: Ola Nordmann Subject: test Message-ID: <951d8e49-2582-123a-4b08-76a00c3ee4e3@mitnavn.dk> Date: Mon, 25 Jul 2016 11:33:13 +0200 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.2.0 MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit
Hvilken server har udsendt en fejlmeddelelse, og selve fejlmeddelelsen er markeret med rødt
Dette uddrag fortæller, hvilken e-mail-server der giver fejlmeddelelsen:
host mx04.domaeneshop.dk [2a01:5b40:0:2204::1]
Dette er den faktiske fejlmeddelelse:
553 5.3.0 ... No such user here 553 5.3.0 ... No such user here
kundeservice
+47 2294 3333 (åbent)
